Messegy Knowledge Base & Learning Center

Step-by-Step Tutorials & Guides

Master WhatsApp Business API, automated chatbots, broadcast campaigns, CRM integrations, and multi-agent Live Chat with comprehensive step-by-step guides.

96+ Tutorials•11 Categories•100% Step-by-Step Guides

WhatsApp Business API

9 Tutorials

Covers everything you need to know about WhatsApp Business API

WhatsApp Business API

WhatsApp Business API: What is it about?

Everything you should know about WhatsApp Business API.

3 min read 1
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WhatsApp Business API

How to apply for WhatsApp API?

Apply FREE for WhatsApp Business API with Messegy & get approval within 10 minutes.

7 min read 16
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WhatsApp Business API

How to create Facebook Business Manager Account?

Create a Facebook Business Manager Account is needed to apply for the WhatsApp API.

2 min read 9
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WhatsApp Business API

How to verify Facebook Business Manager Account?

Verified Facebook Business Manager Account is needed to apply for the WhatsApp API.

5 min read 15
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WhatsApp Business API

WhatsApp Business App Vs WhatsApp Business API

Learn how the WhatsApp Business API is different from the WhatsApp Business app

17 min read 14
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WhatsApp Business API

Requirements to apply for WhatsApp Business API

Learn how the WhatsApp Business API is different from the WhatsApp Business app

1 min read 1
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WhatsApp Business API

WhatsApp Co-existence: Everything you need to know

Everything you need to know about how to keep your WhatsApp Business account and WhatsApp API number active on same number

6 min read 2
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WhatsApp Business API

How to prevent being marked as Spam on your WhatsApp Business API account?

Follow these guidelines by WhatsApp to prevent your WhatsApp API account from getting blocked or marked spam by WhatsApp.

3 min read 3
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WhatsApp Business API

How to use Global Attributes in Messegy?

Learn how to use Global Attributes in Messegy to securely store sensitive data and manage dynamic values in chatbot flows.

3 min read 10
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Messegy Live Chat

16 Tutorials

Explore our multi-agent Live Chat

Messegy Live Chat

How to use Live Chat with WhatsApp Chatbot enabled? (Recommeded)

If you have integrated WhatsApp Chatbot, here's how you can use the Live Chat.

8 min read 8
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Messegy Live Chat

How to use Live Chat without WhatsApp Chatbot

If you haven't integrated WhatsApp Chatbot, here's how you can use the Live Chat.

7 min read 7
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Messegy Live Chat

Attributes in Messegy

Learn how Messegy attributes help you segment users and personalize WhatsApp campaigns with ease.

5 min read 2
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Messegy Live Chat

How to add User Attributes manually?

Check out how to add User Attributes manually in Live Chat Page.

2 min read 4
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Messegy Live Chat

How to create & send Media Link in Live Chat?

For messages with media, you are required to send the Media Link for approval from WhatsApp. Check out how it's done.

1 min read 4
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Messegy Live Chat

How to change Tags & Attributes from User Profile

Here's how you can edit tags & attributes directly from the User Profile.

1 min read 5
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Messegy Live Chat

How to import Contacts to Messegy Dashboard

Here's how to import up to 2,00,000 contacts easily.

9 min read 9
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Messegy Live Chat

How to add Agents & Managers in Messegy?

Check out how to add Agents & Managers to handle live chat & Campaigns.

2 min read 5
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Messegy Live Chat

How to add First Message Tag for WhatsApp Contacts?

Check out how to manually add first message tag to contacts added to Messegy.

4 min read 5
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Messegy Live Chat

How to create Canned Messages in Messegy App?

Check out how to set up Canned Messages to pre-set responses to send to users in a click.

4 min read 10
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Messegy Live Chat

How to setup Welcome & Off-hours auto-replies in Messegy App?

Check out how you can setup welcome & off-hours auto-reply messages on Messegy App.

2 min read 6
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Messegy Live Chat

How to delete Contacts in Messegy App?

Check out how you can delete Contacts easily in Messegy App.

2 min read 5
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Messegy Live Chat

How to automatically Opt-out/ Opt-in users in Messegy App

Check out how you can automatically Opt-in & Opt-out users on Messegy App.

3 min read 7
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Messegy Live Chat

Understanding Chat Profile

Understand how Messegy’s Chat Profile works. Learn how to segment audiences and personalize WhatsApp campaigns with precision.

7 min read 6
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Messegy Live Chat

Live Chat Settings Feature

Learn how Messegy’s Live Chat Settings auto-resolve inactive chats and keep all user messages visible to every agent.

2 min read 6
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Messegy Live Chat

CHATS in History Page

What all chats go to the History Page? All the users that become Inactive go to the History Page.

2 min read 1
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Template Messages & Broadcasting

21 Tutorials

Learn how to create Template messages and send WhatsApp Broadcasts.

Template Messages & Broadcasting

How to Broadcast WhatsApp Messages in Messegy App

Check out how to send WhatsApp Broadcast to up to 1,00,000 users instantly.

6 min read 22
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Template Messages & Broadcasting

How to create a WhatsApp Template Message?

Check out how to create & submit a WhatsApp Template Message for approval.

10 min read 14
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Template Messages & Broadcasting

How to upgrade WhatsApp Broadcast Tier Limit?

There are total 4 WhatsApp Broadcast tiers. Check out how to upgrade your Tier to send Broadcast to a wide audience.

5 min read 1
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Template Messages & Broadcasting

How to add Quick Replies to a Template Message?

Check out how to add quick replies to your WhatsApp Template Message.

2 min read 7
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Template Messages & Broadcasting

How to use Filters to refine WhatsApp Broadcast?

Check out how to use Filters to send WhatsApp Broadcast to a refined audience that fit your Broadcast's goals.

2 min read 2
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Template Messages & Broadcasting

How to use parameters while drafting WhatsApp Template Message?

Check out the correct use of Parameters to draft template messages in Messegy.

2 min read 4
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Template Messages & Broadcasting

How to fix Floating Parameter Issue while submitting Template Message?

Here's how to resolve the floating parameter issue while submitting a WhatsApp Template Message

4 min read 8
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Template Messages & Broadcasting

WhatsApp Template Message Guidelines

Must-follow guidelines to create WhatsApp Template messages in Messegy

5 min read 2
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Template Messages & Broadcasting

How to create & send media-based WhatsApp Template Messages in Messegy

Check out how you can create & send template messages with images, video & files in Messegy

4 min read 14
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Template Messages & Broadcasting

WhatsApp Template Message Samples

A few template message samples that can help you frame your Template Messages.

9 min read 1
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Template Messages & Broadcasting

How to create a Carousel WhatsApp Template message in Messegy

Step-by-step process to create a Carousel message in Messegy

8 min read 20
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Template Messages & Broadcasting

How to create and automate the Authentication WhatsApp Template messages?

Wish to authenticate users or share login codes for your app on WhatsApp? Learn how.

5 min read 18
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Template Messages & Broadcasting

How to create a Limited Time Offer Template message in Messegy

Wish to create FOMO (fear of missing out) in your users' minds? Explore the Limited-time offer messages.

8 min read 14
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Template Messages & Broadcasting

How to automate a personalized Birthday wish to your customers?

Enhance customer loyalty by automating personalized birthday wishes on WhatsApp via Messegy. Check out how!

3 min read 15
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Template Messages & Broadcasting

WhatsApp Broadcast Limit

Whatsapp business API has a daily limit on the number of unique users to whom the broadcast message can be sent.

5 min read 1
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Template Messages & Broadcasting

Filtering audience for WhatsApp Broadcasts

Filters to segregate your audience for WhatsApp Broadcasting

2 min read 2
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Template Messages & Broadcasting

WhatsApp Broadcast Rules

WhatsApp Broadcasting rules and other FAQs

2 min read 1
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Template Messages & Broadcasting

WhatsApp Quality Rating

Find out what is the WhatsApp Quality rating & how you can maintain it!

2 min read 1
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Template Messages & Broadcasting

How to send Broadcast to Unlimited users without Facebook Business Manager Verification?

Steps to send Broadcast to Unlimited users without verifying your Facebook Business Manager account.

5 min read 2
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Template Messages & Broadcasting

API Reference Docs

API Reference Docs to run automated API campaigns.

4 min read 4
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Template Messages & Broadcasting

How to Retry Failed Messages Up to 3 Times

Step-by-step guide to setup a retry campaign while sending a WhatsApp broadcasting using Messegy.

2 min read 6
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Automation & Integrations

19 Tutorials
Automation & Integrations

How to create a WhatsApp Chatbot for FREE?

Check out how to create a Google Dialogflow WhatsApp Chatbot & integrate it with Messegy for FREE.

14 min read 48
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Automation & Integrations

How to set up Welcome WhatsApp Chatbot?

Check out how to set up Welcome WhatsApp Chatbot that responds to a user's message automatically.

14 min read 48
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Automation & Integrations

How to integrate Pabbly with WhatsApp via Messegy?

Set up & automate API Campaigns by connecting Pabbly with WhatsApp via Messegy.

4 min read 10
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Automation & Integrations

How to integrate WebEngage with WhatsApp via Messegy?

Connect WebEngage with WhatsApp via Messegy to automate API Campaigns on WhatsApp.

4 min read 14
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Automation & Integrations

How to integrate Razorpay with WhatsApp via Messegy?

Get 3x more payments, faster by automating Razorpay Payment Links on WhatsApp by connecting Razorpay with Messegy.

3 min read 10
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Automation & Integrations

How to integrate Integrately with WhatsApp via Messegy?

Automate API Campaigns by connecting your favorite apps like Hubspot, SalesForce etc with Messegy by integrating Messegy with Integrately.

5 min read 85
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Automation & Integrations

Messegy X Zapier Integration Doc

Step-by-Step process to connect Zapier with WhatsApp via Messegy

6 min read 11
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Automation & Integrations

WooCommerce Integration Part 1

How to create WooCommerce Secret API Keys? (WooCommerce X Messegy Part 1)

2 min read 10
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Automation & Integrations

WooCommerce Integration Part 2

How to create WooCommerce Secret API Keys? (WooCommerce X Messegy Part 2)

11 min read 27
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Automation & Integrations

CleverTap X Messegy Integration

Follow these simple steps to connect CleverTap with Messegy.

2 min read 10
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Automation & Integrations

Shopify x Messegy integration Part 1

Connect your Shopify store with Messegy to automate useful notifications like order confirmation, delivery updates and payment reminders.

6 min read 21
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Automation & Integrations

Shopify x Messegy integration Part 2

Step-by-step doc to connect your Shopify store with Messegy and setup messages for your Shopify store.

18 min read 37
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Automation & Integrations

How to give "Read Customer" permission in an existing Shopify App?

Steps to enable "Read Customer" permission in Shopify to view order details for individual contacts on the Messegy App.

2 min read 9
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Automation & Integrations

PayU X Messegy Integration | WhatsApp Payments

Connect PayU with Messegy to enable WhatsApp Pay in just a few simple steps.

2 min read 11
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Automation & Integrations

How to integrate Moengage with Messegy

Integrating MoEngage with Messegy allows you to send WhatsApp messages directly through your MoEngage CRM.

2 min read 4
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Automation & Integrations

How to Integrate Corefactors CRM with Messegy

Step-by-step process to integrate Messegy with your Corefactors CRM and automate WhatsApp messages directly via Messegy.

3 min read 15
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Automation & Integrations

Edmingle × Messegy Integration Guide

Steps to connect Edmingle with Messegy to send WhatsApp messages with your learners.

3 min read 7
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Automation & Integrations

How to integrate Superleap CRM with Messegy

Step-by-step process to connect Superleap CRM with Messegy and send messages to your users on WhatsApp.

3 min read 8
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Automation & Integrations

DaySchedule X Messegy Integration

Integrate DaySchedule with Messegy and automate WhatsApp messages.

3 min read 12
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Platform Features & Other FAQs

9 Tutorials

How to create WhatsApp Catalogue to sell products on WhatsApp

Platform Features & Other FAQs

Sell 3x more products by creating your own WhatsApp Catalog via Messegy

You can now sell your products right on WhatsApp. In this tutorial, learn how to create WhatsApp Catalogue in a few simple steps via Messegy.

4 min read 19
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Platform Features & Other FAQs

How to use API Request Feature in Chatbot Flow Builder?

Explore how to use API Request Feature in Chatbot Flow Builder in Messegy

4 min read 13
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Platform Features & Other FAQs

How to connect WhatsApp Payments with Messegy?

Detailed step-by-step process to connect WhatsApp Payments with Messegy & collect payments right on WhatsApp

6 min read 20
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Platform Features & Other FAQs

How to use WhatsApp Payments for your business?

Explore how to broadcast payment messages, connect payments flow with Chatbot & more

4 min read 15
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Platform Features & Other FAQs

How to add individual contacts directly to Messegy without importing .csv

You can add individual contacts easily to Messegy without importing a .csv file. Learn how!

1 min read 3
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Platform Features & Other FAQs

Filter and User Profile

What all parameters can be used to filter down the audience in History Page?

2 min read 6
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Platform Features & Other FAQs

How to initiate conversation with users directly from History Page?

You can now send WhatsApp Template Messages directly from the History Page. Know how to do it!

1 min read 2
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Platform Features & Other FAQs

How to assign Agent Rules?

This doc lets you in on how you can restrict agents to view particular chats by assigning Agent Rules.

2 min read 4
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Platform Features & Other FAQs

How to Enable 2 Factor Authentication on Messegy Account?

Check out how to add an extra layer of security for your Messegy account using 2 factor authentication.

2 min read 5
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