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Testimonials | Messegy – Smarter Messaging Solutions for Businesses
Privacy Policy

This Privacy Policy explains how Messegy collects, uses, processes, and protects your information when you use our platform.

1. Information We Collect

We may collect the following types of information:

  • Account information (name, email, phone number, company details)
  • Billing and payment information
  • Customer contact data uploaded to the platform
  • Usage data including logs, IP addresses, and browser information

2. How We Use Information

We use collected data to:

  • Provide and improve platform functionality
  • Process transactions and manage subscriptions
  • Maintain system security and prevent fraud
  • Provide customer support
  • Comply with legal obligations

3. Customer Data Responsibility

Users are solely responsible for ensuring they have lawful consent to upload and process customer contact information. Messegy acts as a data processor and processes data only as instructed by the user.

4. Data Sharing

We do not sell personal data. Information may be shared with:

  • Payment processors
  • Hosting providers
  • Third-party infrastructure providers
  • Authorities if required by law

5. Data Security

We implement reasonable administrative, technical, and security safeguards to protect user data. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain user data as long as necessary to provide services and comply with legal obligations. Upon account termination, data may be deleted or anonymized unless legally required to retain it.

7. Cookies & Tracking

We may use cookies and analytics tools to enhance user experience and improve platform performance.

8. User Rights

Depending on applicable laws, users may request access, correction, or deletion of their personal information. Requests may be sent to the contact information below.

9. Third-Party Services

Messegy integrates with WhatsApp Business API and other third-party services. Use of such services is subject to their respective privacy policies.

10. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of the platform constitutes acceptance of the revised policy.

11. Contact Information

For privacy-related concerns, contact: business@messegy.com

ivity.

4. WhatsApp & Meta Compliance

Users must follow WhatsApp Business API policies and Meta guidelines. Messegy is not liable for account suspensions caused by policy violations.

5. Account & Security

You are responsible for maintaining the confidentiality of your login credentials. Any activity under your account is your responsibility.

6. Payments & Subscriptions

Subscription fees are billed as agreed during purchase. Payments are non-refundable unless explicitly stated. Failure to pay may result in suspension or termination of services.

7. Data & Privacy

We process customer data solely to provide platform functionality. We do not sell user data. Users are responsible for ensuring they have lawful rights to process and upload customer information.

8. Intellectual Property

All platform software, branding, and proprietary systems remain the property of Messegy. Users may not copy, modify, reverse-engineer, or redistribute any part of the service.

9. Limitation of Liability

Messegy shall not be liable for indirect, incidental, or consequential damages including data loss, revenue loss, or business interruption. Total liability shall not exceed the amount paid by the user in the preceding 3 months.

10. Service Availability

We aim to maintain reliable uptime but do not guarantee uninterrupted service. Maintenance, updates, or external API disruptions may temporarily affect availability.

11. Termination

We reserve the right to suspend or terminate accounts for violations of these Terms or misuse of the platform.

12. Modifications

Messegy may update these Terms at any time. Continued use of the service constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall fall under the jurisdiction of courts located in Uttar Pradesh, India.

14. Contact Information

For legal or compliance queries, contact: business@messegy.com