Refund Policy

Last Updated: May 2026

1. General Principles

At Messegy, we strive to ensure our customers are fully satisfied with our services. If you are not satisfied, we are here to help.

2. Subscription Plans

Subscription fees are billed in advance on a monthly or annual basis and are generally non-refundable. If you cancel your subscription, you will retain access to the services until the end of your current billing cycle.

3. Exceptions

We may grant refunds at our discretion if:

There was a technical issue on our end that prevented you from using the service for an extended period.
You were incorrectly billed due to an error in our billing system.

4. How to Request a Refund

To request a refund, please contact our billing team at billing@messegy.com with your account details and the reason for the request. We aim to process all requests within 5-7 business days.